45+ People Are Sharing Weird Reasons a Customer Got Mad at Them
You know you’re on the hook if you work in customer service. Suddenly, you’re the “thing” customers toss around. Complying to unjustified comments also becomes a service that you’re bound to provide. Customers can get angry for all kinds of reasons. These people here have shared the weirdest reason a customer got mad at them. Keep scrolling to read about these experiences…
The Tomato Song
Sometimes, customers can blow a matter out of proportion. A person working at that particular restaurant or fast-food joint doesn’t make the rules — but they do have to deal with the customers that come through the doors.
According to a person working at McDonald’s, a customer started singing the “Big Mac Song” with the word “tomato” to prove her point, despite the fact that Big Macs don’t come with tomato unless it’s requested. If the customer mentioned her preference earlier, this situation wouldn’t have had to happen.
Print the “Regular” Order!
People working in bars or coffee shops might seem like a machine perfecting each order. However, they might commit unintentional mistakes when new. Here, this man didn’t know what “regular” meant since it was his first time dealing with the customer.
This situation caused the customer to yell at him. Therefore, customers must clarify their orders rather than leaving them to the guess of the waiter.
The Greeting Error
People working in customer service must stick to strict rules of greetings and reverence. At least, that’s what a few customers believe. This gentleman made a grave mistake of saying “no problem” to a customer instead of “you’re welcome.”
The rest is history. Now, people have different ways of expressing themselves. “You’re welcome” is often replaced with “no problem.” There’s no way this customer has not heard this before but perhaps they were just having a bad day. In any case, this behavior was anything but reasonable.
Shift the Menswear Down
Many customers can find great joy in filing a complaint. A person working in a customer service department shared just that experience. A customer climbed upstairs to report his inconvenience to the customer service department yet he refused to go upstairs in order to visit the menswear section on account of his bad knees.
Perhaps, this customer was more willing to style himself with complaints rather than clothing. The contradiction in this story is not only strange but also hilarious.