Get in Touch With Us
If you have a question about our reviews, a correction to flag, or something else entirely on your mind, this page explains the best way to reach us and what happens once you do.
How to Contact Our Team
Email is the most direct and reliable way to get in touch. Every message is read by a real person, and we aim to respond within two working days. You can reach us at [email protected].
To help us respond quickly, a brief description of your enquiry upfront makes a difference — it means we can get your message to the right person without the back-and-forth.
What You Can Write to Us About
We hear from a range of readers, and no reasonable enquiry is off the table. The most common reasons people get in touch include:
- Questions about our reviews — If you want to know more about how we assessed a particular casino, or why one site is ranked where it is, we are happy to explain our thinking.
- Accuracy and corrections — Spotted something that looks out of date or factually off? We take accuracy seriously and will investigate anything flagged by a reader. Bonus terms, RTP figures and licensing details change — your input helps us keep things current.
- Content suggestions — Is there a topic you would like us to cover? Whether it is a specific type of pokie, a payment method question or a guide you think is missing, we genuinely consider reader suggestions when planning new content.
- Partnership and commercial enquiries — If you represent a casino or related organisation and want to explore how we might work together, please introduce yourself clearly and outline what you have in mind. We review all enquiries, though editorial rankings are not for sale.
- Responsible gambling concerns — If you or someone you care about needs support around gambling habits, please mention it in your message. We will point you towards appropriate resources in Australia.
- General feedback — Positive or otherwise. If something on the site has helped you make a better decision, or something has not worked as you expected, we want to hear about it.
What to Expect After You Write to Us
There are no automated replies here. When your message arrives, a member of our team reads it and responds personally. Our usual turnaround is two working days. During particularly busy periods it may stretch a little longer, but we will always follow up.
If your enquiry involves a specific casino review — for example, a bonus condition that has changed or a licence update — please include the casino name and, if you have it, a source for the updated information. That lets us verify and act on it faster.
A Note on How We Work
Online Casino reviews and ranks offshore casinos that accept Australian players. Our assessments focus on things that genuinely affect the playing experience — return-to-player rates, game variety including pokies and non-GamStop options, bonus conditions, payment methods and responsible gambling tools.
Commercial relationships exist between this site and some of the casinos featured. Those relationships may generate commission, but they do not determine editorial rankings. Our independence on that point is something we protect, and reader scrutiny of it is welcome.
If you have read something on this site that seems inconsistent with that position, we would rather know than not.
We Look Forward to Hearing From You
This is a comparison site built for Australian players who want to make informed choices about where they play. Reader feedback is a genuine part of keeping it useful. Whether your message is a quick question or something more detailed, we will give it proper attention.